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Have a Question?


We are here to help you and we respond within 24 hours. 

Most answers can be found on this page, but if you cannot find your answer, contact us via phone or email.

Phone: 808-938-LIFT 

Email: [email protected]


Please see our price chart for more information.   (Under the ‘Process’ tab)

Honeycombing is a service that allows us to eliminate excess weight of the materials while retaining structural integrity and performance.  The midsole materials are hollowed ot in precise locations to lighten the shoe.

Yes, we offer the option to purchase internal heel lifts with height up to 3/8″

No prescription is necessary to purchase a shoe lift

We do not accept insurance as a form of payment.  Payments can be made online with a credit card at the time of checkout.  A detailed invoice can be provided upon request

Yes, we can make adjustments or remove previous lifts.  The cost of this service is $35

Shoe Lift Express customizes lifts from 1/8″ up to 3″ on both adult and children’s shoes of all ages

For examples of the types of shoe we are able to modify, please view our gallery.  If you have a specific shoe in question, email us a picture and our technicians will promptly respond.  

Email: [email protected]

Once we have received your order, our time clock begins.  (Please note: placing an order does not begin the order return time frame)   Return time of shoe lift customizations vary based on how many shoes are sent per order, as well as how difficult the brand is to be lifted.  Upon completion, the lift will be sent back via USPS.  Postage time varies from 2-4  business days depending on the shipping address.

Free shipping is provided for orders that exceed $100

Review your finished product on Yelp, Google+ or our Facebook page and we will send you a 15% discount code for your next purchase.  *Offer valid one per customer*